Realza by chetak

Return & Replacement

Every Realza piece is carefully crafted and securely packed before it reaches you. In the unlikely event that your order arrives damaged or has an issue, we’re here to make it right with a smooth and hassle-free replacement experience.

01

Natural Stone Is Unique.
So Is Your Piece.

Material & Craft

Natural variations are part of the material.

All Realza pieces are made from natural stone. Variations in colour, veining, texture and natural pattern are inherent characteristics of the material and are not considered defects.

The carving and design remain consistent, while the natural appearance of each piece may vary.

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Returns due to natural variations in the stone will not be accepted.

02

Damaged in Transit

If a product arrives damaged, please contact Realza with clear photographs/videos of the package and product within the specified reporting period.

Please note

Final return/replacement terms and reporting period to be added before launch.

03

Need Help?

Customer Support

We’re here to help.

Contact us at {email} or call us on +91 8502981890 for questions related to refunds and returns.

REALZA BY CHETAK

Natural stone, thoughtfully crafted.

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